Shopify Reports for Line-item Properties and Note Attributes

When running an online store on Shopify, you’ll need to keep track of the details of each customer's order. Whether it’s a customization request, additional instructions, or extra information provided during checkout, these are crucial to ensuring you fulfill each order perfectly. Shopify provides three important aspects to help you track these details: line item properties, note attributes, and notes.

The Line-Item Properties Report provides custom order details like personalization requests, special instructions, or various customizations that Shopify’s native reports do not provide. However, third-party apps from Shopify help you extract and organize this data and give clear insights into customer preferences and order specifics, ensuring accurate fulfillment and a good customer experience.

What are Line Item Properties?

In simple terms, Line Item Properties are special fields attached to the individual items in an order. These properties are often used when customers want to customize a product. Imagine a restaurant selling customized cakes, where customers choose the flavor, design, and size. Each of those choices would be a line item property. For example, in a product collection like “Custom Cakes,” customers can select different options for frosting, writing on the cake, and even decorations.

Here’s the amazing part: Shopify allows you to track all this additional information, making it easy to pass it on to vendors, warehouses, or anyone involved in fulfilling the order. Syncing this data ensures that your customization requests are accurate and timely. It's like keeping a clear checklist of all the personalizations customers request without any hustle.

What About Note Attributes?

Note Attributes are used when the customer wants to add extra details, often in the checkout box provided by all the third-party apps. These could include special delivery instructions, a gift message, or any other personalized note unrelated to a specific product. 

While Line Item Properties focus on the product details, Note Attributes are more about the extra information customers provide that may not always be connected to a specific item in their cart. Think of it as a customer leaving a note with an order, this information could come from Shopify or third-party apps. Whether it’s a dietary restriction for a restaurant order or a shipping request, this data helps you serve the customer’s needs and deliver an exceptional experience.

Notes: Adding Context to Orders

The Note section in Shopify is typically used for additional context. This is where a customer might leave a message regarding their order. For example, if someone places an order for a customized item, they might say, “Please make sure to write ‘Happy Birthday’ on the cake.” This section helps you capture that important information to avoid any mistakes during fulfillment. It is only available on Shopify to make your store experience better than before. 

Third-party apps from Shopify help businesses understand these fields, which is essential for businesses that need detailed, customizable reports. Line Item Properties, Note Attributes, and Notes provide rich, actionable data that can be used to analyze the entire customer journey, helping businesses make smarter decisions. Whether you’re evaluating your best-selling custom items or understanding customer preferences, these details help paint a complete picture.

How This Helps in Business Operations

Let’s say you’re running a restaurant that sells custom cakes. You could use Line Item Properties to track flavors, designs, and sizes, and send that data directly to the kitchen for preparation. Meanwhile, Note Attributes might capture customer delivery instructions or dietary preferences. If a customer adds a message like “Please make it gluten and sugar-free,” this information will be stored in the Note section, ensuring you fulfill that specific request. Having all this information at your fingertips simplifies communication with your vendors, ensures better customer service, and makes the entire order process run smoothly.

Conclusion

Line Item Properties, Note Attributes, and Notes seem like small terms, but they play a big role in smooth business operations and customer satisfaction. The report can capture and sync this information making it easy for businesses, especially with detailed reports. So, try out Report Pundit’s free trial if this is exactly what you are looking for. By understanding and using these fields, you can improve your reporting, and order accuracy, which ultimately creates a better experience for your customers.